Service Coordinator-Blessing Court

National Church Residences•Bedford, TX

About The Position

National Church Residences is seeking a Service Coordinator for Blessing Court, a 104-unit senior apartment community in Bedford, Texas. The Service Coordinator coordinates programs and activities for residents, connects them with community resources and services, and provides customer service and support. The role works with residents, their families, community agencies, service providers, and internal colleagues to identify needs, make referrals, and address concerns. The position is full-time, 40 hours per week. The employer describes its total rewards package as including medical and prescription coverage, dental and vision coverage, life and disability coverage, voluntary benefits, well-being programs, retirement contributions and matching, tuition expense reimbursement, paid time off, and paid holidays. Program offerings may vary by employment status.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field preferred.
Two or more years of experience delivering social services to elderly people and/or families preferred.

Responsibilities

Advocate for residents and demonstrate organization, problem-solving, and the ability to deliver results.
Coordinate programs and activities for residents.
Serve as a liaison to community agencies, network with service providers, identify new services, and seek low-cost services or discounts.
Engage residents to identify needs and make referrals to community agencies when necessary.
Develop a resource directory of state and local service providers.
Sponsor educational events on topics such as health care, agency support, life skills, and referral sources.
Provide customer service, address residents’ concerns, and assist with basic needs.
Help residents access and use community services, including housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor and document feedback or concerns from residents and their families, and relay that information as appropriate.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options and a nationwide provider network.
Healthcare flexible spending account or employer-funded health savings account.
Fertility and family-building support, weight management, and chronic-condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance and disability coverage.
Voluntary life and accidental death and dismemberment insurance, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent-care flexible spending account with company match, and transportation and parking flexible spending accounts.
Well-being programs, including an enhanced employee assistance program, mental health and work-life support, tobacco cessation, and rewards and reimbursements of up to $1,000 per year.
Retirement program with immediate company funding of 3%, increasing up to 5% over time, and an additional company match of up to 5% when the employee contributes.
Tuition expense reimbursement.
Paid time off and nine paid holidays.