Service Coordinator/Human Services (Bedford/Somerset)
About The Position
Alleghenies United Cerebral Palsy (AUCP) is a nonprofit organization serving adults with physical and intellectual disabilities. Its mission is to help individuals meet basic needs, improve quality of life, promote independence, and participate in decisions about their services. The Service Coordinator works with individuals and their support teams to develop, update, and manage personalized service plans. The role coordinates paid providers and community resources so that services meet participants’ needs, are appropriately authorized and used, and are delivered by knowledgeable staff in accordance with the plan. The coordinator maintains communication with support teams and ensures compliance with program regulations and AUCP standards, including documentation, timelines, and billing requirements. This hybrid/remote position requires community visits in Pennsylvania and travel within the assigned region. The employee must live in Pennsylvania or be willing to travel there for home visits, and must maintain reliable high-speed internet when working remotely. The work environment includes frequent exposure to outdoor elements and varying weather; occasional driving in poor weather may be required. Noise levels are typically minimal to moderate. Employment is contingent on completion of the listed background, fraud, identity, and driving clearances. The position offers a starting rate of $21 per hour, with potential performance-based increases.
Requirements
- Bachelor’s degree in Social Work, Psychology, Education, Human Services, or a related field.
- Experience working with individuals with disabilities or special needs.
- Strong skills in assessment, planning, and participant-centered service delivery.
- Excellent organizational, communication, and documentation skills.
- Ability to work effectively as part of an interdisciplinary team.
- Familiarity with community support systems, housing resources, health care, and human services.
- Must live in Pennsylvania or be willing to travel to Pennsylvania to complete home visits.
- Must maintain reliable high-speed internet access when working remotely.
- Successful completion of PA State Police Background Check (e-PATCH), Child Abuse Clearance, FBI Background Check, MA Fraud Check, Social Security Verification, and DMV Check.
Nice To Haves
- Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) is strongly preferred.
Responsibilities
- Collaborate with clients and their teams to develop individualized service plans (ISPs) based on personal goals and priorities.
- Regularly update service plans to reflect changes in participants’ lives and support needs.
- Coordinate and monitor services provided by paid providers and community resources.
- Ensure services meet individual needs, are authorized and used appropriately, and are implemented by knowledgeable staff following the service plan.
- Maintain open communication with support teams to address concerns and updates promptly and effectively.
- Ensure work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
- Travel within the assigned region to meet with participants in compliance with their service plans.
Benefits
- Flexible schedule
- No on-call responsibilities
- 15 agency-paid days off, including 11 holidays
- 18 PTO days
- Paid training period
- Mileage reimbursement
- Company-provided equipment
- Tuition reimbursement
- Medical insurance
- Company-paid dental insurance
- Company-paid vision insurance
- Company-paid life insurance, with the option to add coverage for the employee and family
- Up to 5% 401(k) match
- Performance-based pay increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
