Service Coordinator
On Q Property Management•Gilbert, AZ
•$20 - $21•Onsite
About The Position
On Q Property Management is seeking a full-time Service Coordinator to join its team in Gilbert, Arizona. The company describes itself as a fast-growing property management company focused on customer service, communication, and technology. This is a 100% in-office role intended to support collaboration. Service Coordinators help facilitate property maintenance and work order requests alongside the assigned Property Manager.
Requirements
- Excellent written and verbal communication skills.
- Strong customer service skills.
- Strong multitasking, prioritization, and organizational skills.
- Ability to adapt quickly to new technology, software, and systems.
- At least 6 months of experience in a customer service, coordination, or dispatch role.
Nice To Haves
- Active Arizona real estate license.
Responsibilities
- Communicate effectively with third-party vendors, owners, and residents.
- Respond to emails and voicemails within expected timeframes.
- Answer inbound calls according to call and answer-rate expectations.
- Manage vendor relationships and pursue competitive pricing while ensuring quality standards are met.
- Present estimates to clients and obtain bid approvals.
- Monitor and facilitate work orders through completion.
- Ensure work orders and projects are completed promptly.
- Update and monitor dashboards for new and existing work orders.
- Perform other duties as assigned.
Benefits
- Company-sponsored medical, vision, and dental insurance plans.
- Free life insurance.
- Free Employee Assistance Program.
- Free long-term disability insurance.
- Paid time off.
- Paid holidays.
- 401(k) matching.
- Free gym membership.
- Opportunity to obtain a real estate license for free.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
