Service Coordinator

KOORSEN FIRE & SECURITY•Louisville, KY

11d

About The Position

Koorsen is seeking a Service Coordinator in the Louisville, Kentucky area to provide administrative and clerical support for its inspections and service departments. The role involves answering phone calls, scheduling technicians, assisting with equipment and parts orders, handling billing, and interacting professionally with customers, vendors, and coworkers. The coordinator is expected to remain open to continual learning and follow safety regulations, company policies, procedures, and core values, as well as perform other duties deemed appropriate by management. The position is scheduled Monday through Friday, 7:30 a.m. to 4:30 p.m. The listed salary range is $19–$25 per hour, depending on experience. Hiring requirements include completing I-9 verification within three days of hire, employment eligibility verification through E-Verify, background checks, and a urinalysis substance-abuse test if an offer is made.

Requirements

Up to one year of dispatching experience or life safety experience.
Pass drug and background screenings.
Strong written and verbal communication skills.
Proficiency with Microsoft Suite, including Outlook, Word, Excel, and PowerPoint.
Complete the I-9 Verification form within three days of hire.
Complete employment eligibility verification via E-Verify.
Submit to background checks that include criminal courts, state and county criminal-record repositories, and the Department of Motor Vehicles.
Complete a urinalysis test for evidence of substance abuse if the application results in an offer of employment.

Responsibilities

Provide administrative and clerical support for the inspections and service departments.
Answer phone calls.
Schedule technicians.
Assist with ordering equipment, parts, and products when necessary.
Handle billing.
Interact with customers, vendors, and coworkers in a professional manner.
Remain open to continual learning.
Understand and follow all safety regulations and practices.
Follow all Koorsen policies, procedures, and core values.
Perform other duties deemed appropriate by management.