Service Coordinator – 1:25 Ratio - Intensive Case Management Unit

ALTA CALIFORNIA REGIONAL CENTER INC•Sacramento, CA

16d•$25 - $37•Onsite

About The Position

Alta California Regional Center (ACRC) is seeking a Service Coordinator for its Intensive Case Management Unit in the Sacramento office. The position provides case management services, community deflection, and advocacy for people with developmental disabilities and complex needs. The maximum caseload ratio is 1:25, in accordance with legislative requirements, to support intensive case management for clients with high acuity needs in the intellectual and developmental disabilities community. The Service Coordinator conducts monthly face-to-face monitoring visits and completes monthly reporting requirements for Community Crisis Homes (CCH). The role serves Sacramento County and surrounding counties and requires travel that may extend outside ACRC’s catchment area. The position may provide emergency on-call services when required. Compensation depends on experience and education. Service Coordinator I: $24.80–$28.69 per hour; Service Coordinator II: $27.34–$31.64 per hour, requiring five years of experience working in a Regional Center as a Service Coordinator; Service Coordinator IIIB: $29.10–$33.68 per hour, requiring a master’s degree and one year of social work experience; Service Coordinator IIIA: $32.13–$37.18 per hour, requiring a master’s degree and two years of post-master’s experience. The listed eligible master’s fields include Social Work, Human Services, Public Administration, Criminal Justice, Child Development, Special Education, Counseling, Psychology, Public Health, Nursing, Rehabilitation Counseling, Sociology, or a closely related field. The actual offer within the range depends on skills, abilities, education, experience, and other relevant job-related factors; hiring at or near the top of the range is not typical. ACRC is a nonprofit agency under contract to the State of California that coordinates services for individuals with developmental disabilities. It has approximately 900 or more employees working from eight offices across a ten-county area and is one of California’s 21 Regional Centers.

Requirements

Bachelor’s or master’s degree in Social Work or a related field.
Excellent written, verbal, and interpersonal communication skills.
Strong time-management and organizational skills.
Service Coordinator II requires five years of experience working in a Regional Center as a Service Coordinator.
Service Coordinator IIIB requires a master’s degree and one year of social work experience.
Service Coordinator IIIA requires a master’s degree and two years of post-master’s experience.

Nice To Haves

One year of professional experience in social work or a related field, preferably in developmental disabilities.

Responsibilities

Help clients and their circles of support obtain and maintain assessed supports and services.
Participate in developing Program Plans and monitor and revise plans as needed.
Advocate for clients with community agencies and the criminal justice system.
Provide consultation to staff to help prevent State Developmental Center admissions.
Track, analyze, and identify trends in relevant data.
Complete required forms, documentation, and reports in accordance with regulations and ACRC policies and procedures.
Conduct monthly face-to-face monitoring visits and fulfill monthly reporting requirements for Community Crisis Homes.
Assist co-workers with special projects, unique problems, and vacation and sick relief.
Provide emergency on-call services when required.
Perform other duties as assigned.

Benefits

90% employer-paid health insurance, with low-cost dependent coverage including domestic partners.
100% employer-paid dental and vision insurance for employees and dependents.
100% employer-paid employee life insurance coverage.
100% employer-paid long-term disability coverage.
Flexible pre-tax benefits spending program.
CalPERS employee pension plan.
457 and 403-B voluntary tax-shelter annuities.
17–22 annual vacation days.
12 annual sick days.
15 paid holidays.
Longevity leave.
Employee Assistance Program.
Many employees participate in the Public Service Loan Forgiveness (PSLF) Program.