Intensive Case Management Intern

International Rescue Committee • Salt Lake, UT

3d

About The Position

The International Rescue Committee’s Intensive Case Management (ICM) program supports vulnerable refugee clients as they work toward self-sufficiency during their first years in the United States. Clients may include single-parent families, LGBTQ+ people, survivors of domestic violence, and people with complex medical or mental health needs. Services address health, employment, finances, DWS, education, housing, family, and community integration.

The intern will work alongside experienced ICM caseworkers, receive core service delivery training, and gain hands-on experience supporting clients and casework operations. The commitment is 15–20 hours per week for 10–12 weeks. The listed start date is January 12, 2027, with the final date to be confirmed. IRC internships are unpaid; mileage reimbursement may be available when using a personal vehicle, and eligible interns may receive a nominal per diem under current intern reimbursement policies.

Requirements

• Currently enrolled in an undergraduate or graduate program, or graduated less than six months ago.
• Ability to communicate clearly and effectively in English.
• Background in social work or another related field.
• Motivation, flexibility, and ability to work independently, prioritize, and manage time effectively.
• Strong computer skills and proficiency in Microsoft Word, Excel, and Outlook.
• Demonstrated ability to communicate and work as a team member in a cross-cultural environment.
• Complete the IRC background check and all related orientations and trainings.

Nice To Haves

• Fluency in additional languages.
• Experience working with refugees or diverse populations, elderly people, domestic violence survivors, or people with disabilities.

Responsibilities

• Shadow caseworkers and complete relevant core service delivery trainings.
• Assist clients one-on-one with core services, including benefits applications, bus and grocery store orientations, job searches and applications, delivery of food and in-kind donations, personal finance and bill payment, transportation to appointments, medical insurance navigation, home visits, and client relocations.
• Refer and connect clients to community services.
• Assist walk-in clients as needed.
• Support caseworkers with data compliance, including case filing, case noting, data entry, and tracking.
• Participate in weekly casework team meetings.
• Perform other relevant duties as assigned.

Benefits

• Mileage reimbursement when using a personal vehicle.
• Eligible interns may receive a nominal per diem reimbursement aligned with current intern reimbursement policies.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed