Service Coordinator II-Harboursite

National Church Residences•Stamford, CT

12d

About The Position

National Church Residences is seeking a part-time Service Coordinator to support residents at Harboursite, a 77-unit community at 511 Shippan Ave, Stamford, CT. The role coordinates resident programs and activities, connects residents with local community resources, and provides customer service and assistance with basic needs. The coordinator works with residents, families, community providers, and internal contacts to identify needs, make referrals, and support access to services.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Advocate for residents and demonstrate the ability to organize, problem-solve, and deliver results.
Coordinate programs and activities for residents.
Serve as a liaison to community agencies, build networks with service providers, identify new services, and seek low-cost providers or discounts.
Engage residents to identify needs and make referrals to community agencies when necessary.
Develop a resource directory of state and local service providers.
Sponsor educational events on topics such as health care, agency support, life skills, and referral sources.
Provide quality customer service, address residents’ concerns, and assist with basic needs.
Assist residents in accessing and using community services, including housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor and document feedback or concerns from residents and their families, and relay that information as appropriate.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options and a nationwide provider network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary life and accidental death and dismemberment insurance, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced Employee Assistance Program with mental health and work-life support, tobacco cessation, and up to $1,000 per year in rewards and reimbursements through Well-Being Your Way.
3-4-5 Retirement Program with immediate company funding at 3%, increasing up to 5% over time, plus an additional company match of up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off and nine paid holidays.