Service Coordinator II-Harboursite

National Church Residences•Stamford, CT

10d•Onsite

About The Position

National Church Residences is seeking a Service Coordinator to advance better living and care for seniors at Harboursite, a 77-unit property in Stamford, Connecticut. This part-time position is 24 hours per week. The Service Coordinator connects residents with community services, coordinates resident programs and activities, advocates for residents, and helps address their needs and concerns. The role also develops local service-provider resources and sponsors educational events for residents.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Advocate for residents and demonstrate the ability to organize, problem-solve, and achieve results.
Coordinate programs and activities for residents.
Act as a liaison to community agencies, network with community-service providers, and identify additional services for residents.
Identify low-cost service providers and negotiate discounts where possible.
Engage residents to identify needs and make referrals to community agencies when necessary.
Develop a resource directory of state and local service providers.
Sponsor educational events on topics such as health care, agency support, life skills, and referral sources.
Provide quality customer service, address residents’ concerns, and assist with basic needs.
Help residents access and use community services, including housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor and document feedback or concerns from residents and their families.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Three medical and prescription plan options with nationwide provider networks.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Parental leave paid at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary life and accidental death and dismemberment coverage, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent-care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced employee assistance program, mental health and work-life support, tobacco cessation, and up to $1,000 per year in rewards and reimbursements through Well-Being Your Way.
Retirement program with immediate company funding at 3%, increasing up to 5% over time, plus an additional company match up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off and nine paid holidays.