Service Coordinator I - Lackawanna/Luzerne County

Service Coordination Unlimited Inc•Wilkes Barre, PA

9d•Remote

About The Position

Service Coordination Unlimited is seeking a compassionate and dedicated Service Coordinator I to support people in achieving person-centered goals and living as independently as possible. The position involves working from home with travel throughout Lackawanna and Luzerne counties and surrounding areas. The coordinator assesses participants’ needs, arranges and monitors services, provides participant and consumer-employee support, and completes required documentation and compliance activities. A sign-on bonus is available.

Requirements

A bachelor’s degree is required; social work, psychology, or a related field is preferred, or at least three years of experience in a social service or healthcare-related setting is required.
Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Proficiency with computer systems and technology relevant to the role.
Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing, and to lift up to 20 pounds independently.
Valid driver’s license and dependable means of transportation.
Ability to travel throughout Lackawanna and Luzerne counties and surrounding areas.

Nice To Haves

Practicum experience.
Experience with people with disabilities or seniors.
At least one year of LTSS, service coordination, or case management experience.
A bachelor’s degree in social work, psychology, or a related field.

Responsibilities

Assess, identify, secure, and monitor services for program participants based on their individual needs.
Respond to participant needs through various communication methods and remain attentive to their requirements.
Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
Document visits and contacts in a detailed, person-centered manner in all required systems.
Provide training and support to participants and consumer employees in managing direct care services.
Maintain and use internal databases to track participant information and encounters.
Help participants obtain accessibility adaptations, specialized medical equipment, non-medical transportation, and other services.
Demonstrate company values in interactions and duties.
Travel throughout Lackawanna and Luzerne counties and surrounding areas.