Service Coordinator I - Cumberland County

Service Coordination Unlimited Inc • Camp Hill, PA

9d

About The Position

Service Coordination Unlimited is seeking a compassionate and dedicated Service Coordinator I to help participants achieve person-centered goals and live as independently as possible. The role involves assessing participants’ needs, arranging and monitoring services, providing ongoing support, and ensuring that required coordination activities and documentation meet compliance standards. The position requires travel throughout Cumberland and Dauphin counties and surrounding areas.

Requirements

• A bachelor’s degree is required; social work, psychology, or a related field is preferred.
• Alternatively, at least three years of experience in a social service or healthcare-related setting is required.
• Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
• Proficiency using computer systems and technology relevant to the role.
• Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing, and to lift up to 20 pounds independently.
• Valid driver’s license and dependable transportation.
• Ability to travel throughout Cumberland and Dauphin counties and surrounding areas.

Nice To Haves

• Practicum experience.
• Experience working with people with disabilities or seniors.
• At least one year of LTSS, service coordination, or case management experience.

Responsibilities

• Assess, identify, secure, and monitor services for program participants based on their individual needs.
• Respond to participant needs through various communication methods and remain attentive to their requirements.
• Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document visits and contacts in a detailed, person-centered manner in all required systems.
• Provide training and support to participants and consumer employees in managing direct care services.
• Maintain and use internal databases to track participant information and encounters.
• Help participants obtain accessibility adaptations, specialized medical equipment, non-medical transportation, and other services.
• Demonstrate company values in all interactions and duties.
• Travel throughout Cumberland and Dauphin counties and surrounding areas.

Benefits

• Sign-on bonus available.
• Comprehensive benefits package.
• Opportunities for continuous learning and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level