Service Coordinator I - Cumberland County

Service Coordination Unlimited Inc•Camp Hill, PA

11d•$21 - $24

About The Position

Service Coordination Unlimited is seeking a compassionate and dedicated Service Coordinator I to help individuals achieve person-centered goals and live as independently as possible. The role involves coordinating and monitoring services based on participants’ needs, supporting participants and consumer employees, meeting compliance requirements, and maintaining detailed documentation and participant records. The position requires travel in Cumberland and Dauphin counties and surrounding areas. A sign-on bonus is available.

Requirements

Bachelor’s degree required; social work, psychology, or a related field preferred. Practicum experience is a plus.
Alternatively, at least three years of experience in a social service or healthcare-related setting is required.
Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Proficiency with computer systems and technology relevant to the role.
Ability to perform reaching, stretching, stooping, sitting, walking, and standing, and to lift up to 20 pounds independently.
Valid driver’s license and dependable transportation.
Ability to travel throughout Cumberland and Dauphin counties and surrounding counties.

Nice To Haves

Degree in social work, psychology, or a related field.
Practicum experience.
Experience with people with disabilities or seniors.
At least one year of LTSS, Service Coordination, or Case Management experience.

Responsibilities

Assess, identify, secure, and monitor services for program participants based on their individual needs.
Respond to participant needs through various communication methods and remain attentive to their requirements.
Meet required compliance standards and timeframes for assessments, service plans, visits, calls, and incident reporting.
Document visits and contacts in a detailed, person-centered manner in all required systems.
Provide training and support to participants and consumer employees in managing direct care services.
Maintain and use internal databases to track participant information and encounters.
Help participants obtain accessibility adaptations, specialized medical equipment, non-medical transportation, and other services.
Demonstrate company values in interactions and duties.