Service Coordinator/Case Manager

Kern Regional Center • Bakersfield, CA

3d

About The Position

Kern Regional Center is a private, nonprofit regional center contracted by the State of California through the Department of Developmental Services to coordinate community-based services and support for people with developmental disabilities and their families. The center serves more than 10,000 individuals across Kern, Inyo, and Mono Counties.

The Service Coordinator/Case Manager provides service coordination, advocacy, and service arrangement for consumers and families. The role supports consumers in traditional services and/or the Self-Determination Program and includes developing and implementing Individual Program Plans (IPPs), Person Centered Plans (PCPs), progress reports, and annual reviews. The coordinator may follow up on services, reassess needs, periodically review consumer progress and program effectiveness, identify community resources, and provide information and referrals. The role may also initiate purchases of vendored services and monitor service delivery. The coordinator keeps current with state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Requirements

• Bachelor of Arts or Bachelor of Science degree, preferably in human services or a human behavioral science field such as social work, psychology, sociology, guidance and counseling, criminal justice, or child development.
• Two years of experience working with people with developmental disabilities or equivalent appropriate experience.
• Strong attention to detail and organizational skills.
• Strong computer skills, including proficiency with word processing, spreadsheet, presentation, and industry-specific software.
• Strong written and verbal communication skills.
• Ability to provide timely, responsive customer service and communicate respectfully and effectively in person, by phone, email, or in writing.
• Valid driver’s license, DMV printout, and reliable transportation.

Nice To Haves

• Spanish/English bilingual language fluency is highly desirable.

Responsibilities

• Provide overall service coordination, advocacy, and service arrangement for consumers and families.
• Develop and implement consumers’ Individual Program Plans (IPPs) and Person Centered Plans (PCPs).
• Prepare progress reports and conduct consumers’ annual reviews for traditional and/or Self-Determination Program services.
• Provide follow-up, reassessments, and periodic reviews of consumer progress and program effectiveness as needed.
• Seek community resources and provide information and referrals.
• Initiate the purchase of vendored services and monitor service delivery as needed.
• Keep abreast of state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Benefits

• Health, dental, and vision plans for employees and their dependents
• Paid time off
• Life insurance
• Accidental death and dismemberment (AD&D) plan
• Long-term disability plan
• Flexible Spending Account (FSA)
• Voluntary insurance plans
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level