Service Coordinator/Case Manager - Tehachapi

Kern Regional Center • Tehachapi, CA

3d

About The Position

Kern Regional Center is a private, nonprofit regional center contracted by the State of California through the Department of Developmental Services to coordinate community-based services and supports for individuals with developmental disabilities and their families. The organization serves more than 10,000 individuals across Kern, Inyo, and Mono Counties.

The Service Coordinator/Case Manager provides service coordination, advocacy, and service arrangement for consumers and families. The role develops and implements Individual Program Plans (IPPs), Person Centered Plans (PCPs), progress reports, and annual reviews for consumers in traditional and/or Self-Determination Program services. The coordinator may conduct follow-ups, reassessments, and periodic reviews of consumer progress and program effectiveness; identify community resources; provide information and referrals; initiate purchases of vendored services; and monitor service delivery. The position requires staying current with state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Requirements

• Bachelor of Arts or Bachelor of Science degree, preferably in human services or a human behavioral science field such as social work, psychology, sociology, guidance and counseling, criminal justice, or child development.
• Two years of experience working with people with developmental disabilities or equivalent appropriate experience.
• Strong organizational skills and attention to detail.
• Strong computer skills, including proficiency with word processing, spreadsheet, presentation, and industry-specific software.
• Strong written and verbal communication skills.
• Valid driver's license, DMV printout, and reliable transportation.

Nice To Haves

• Spanish/English bilingual fluency.

Responsibilities

• Provide overall service coordination, advocacy, and service arrangement for consumers and families.
• Develop and implement consumers’ Individual Program Plans (IPPs), Person Centered Plans (PCPs), progress reports, and annual reviews.
• Provide follow-up, reassessments, and periodic reviews of consumer progress and program effectiveness as needed.
• Seek community resources and provide information and referrals.
• Initiate the purchase of vendored services and monitor service delivery.
• Keep current with state and federal regulations, agency policies and procedures, and guidelines related to consumer services.
• Provide timely, responsive, respectful, and effective customer service in person, by phone, email, and in writing.

Benefits

• Health, dental, and vision plans for employees and their dependents
• Paid time off
• Life insurance
• Accidental death and dismemberment (AD&D) plan
• Long-term disability plan
• Flexible Spending Account (FSA)
• Voluntary insurance plans
• Retirement plans
• 15 paid holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level