Service Coordinator/Case Manager - Tehachapi
About The Position
Kern Regional Center is a private, non-profit regional center contracted by the State of California through the Department of Developmental Services to coordinate community-based services and support for people with developmental disabilities and their families. The organization serves more than 10,000 individuals across Kern, Inyo, and Mono Counties. The Service Coordinator/Case Manager provides service coordination, advocacy, and service arrangements for consumers and families. The role develops and implements consumers’ Individual Program Plans (IPPs), Person Centered Plans (PCPs), progress reports, and annual reviews for individuals in traditional services and/or the Self-Determination Program. Duties may include follow-up, reassessments, periodic reviews of consumer progress and program effectiveness, identifying community resources, and providing information and referrals. The coordinator may initiate purchases of vendored services and monitor service delivery. The role also requires staying current with state and federal regulations, agency policies and procedures, and guidelines related to consumer services.
Requirements
- Bachelor of Arts or Bachelor of Science degree, preferably in human services or a human behavioral science field such as social work, psychology, sociology, guidance and counseling, criminal justice, or child development.
- Two years of experience working with people with developmental disabilities or equivalent appropriate experience.
- Strong attention to detail and organizational skills.
- Strong computer skills, including proficiency with word processing, spreadsheet, presentation, and industry-specific software.
- Strong written and verbal communication skills.
- Ability to provide timely, responsive customer service and communicate respectfully and effectively in person, by phone, email, and in writing.
- Valid driver's license, DMV printout, and reliable transportation.
Nice To Haves
- Fluency in Spanish and English is highly desirable.
Responsibilities
- Provide overall service coordination, advocacy, and service arrangement for consumers and families.
- Develop and implement consumers’ Individual Program Plans (IPPs) and Person Centered Plans (PCPs).
- Prepare progress reports and conduct consumers’ annual reviews.
- Provide follow-up, reassessments, and periodic reviews of consumer progress and program effectiveness, as needed.
- Seek community resources and provide information and referrals.
- Initiate purchases of vendored services and monitor service delivery, as needed.
- Stay informed about state and federal regulations, agency policies and procedures, and guidelines related to consumer services.
Benefits
- Health, dental, and vision plans for employees and their dependents
- Paid time off
- Life, AD&D, and long-term disability plans
- Flexible Spending Account (FSA)
- Voluntary insurance and retirement plans
- 15 paid holidays annually
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
