Service Controls Technician

Trane Italia•Baton Rouge, LA
•$18 - $54•Onsite

About The Position

The Service Controls Technician combines HVAC and controls knowledge to start and commission new systems and diagnose and repair environmental-control systems in diverse commercial settings. The role uses knowledge of electronics, direct digital control (DDC), airflow, refrigeration theory, and control and mechanical techniques. The technician serves as a direct customer contact, servicing products and equipment on assigned projects and identifying, diagnosing, and repairing systems at customer locations to support customer satisfaction. The role coordinates with the team leader and customer to understand on-site installation and repair requirements, anticipate issues, gather materials, and synchronize work. The technician stays current on Trane DDC products and their installation, operation, maintenance, service, and repair. The position is field-based, with work conducted at customer locations, and requires enforcing safety standards and maintaining records and accountability for company-issued and procured assets. Flexibility to work overtime and weeks as business requires, including occasional overnight stays, is expected.

Requirements

  • High school diploma or equivalent.
  • Typically 3–5 years of HVAC/Controls experience.
  • Operating knowledge of Microsoft Office software.
  • Working proficiency with a handheld computer, such as a smartphone or iPad.
  • Valid driver’s license held for at least 12 months.
  • No major or frequent traffic violations, including DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions in the previous three years.

Nice To Haves

  • Technical school or formal training.
  • Previous experience with DDC control systems.
  • EPA certification.

Responsibilities

  • Start and commission new systems.
  • Diagnose and repair environmental-control systems using knowledge of electronics, DDC, airflow, refrigeration theory, and control and mechanical techniques.
  • Serve as the direct customer contact and service products and equipment on assigned projects.
  • Identify, diagnose, and repair equipment and systems at customer locations to support customer satisfaction.
  • Coordinate with the team leader and customer to understand installation and repair requirements, forecast issues, gather materials, and synchronize on-site work.
  • Stay current on Trane products and DDC system installation, operation, maintenance, service, and repair.
  • Enforce safety standards and record the use, wear, and condition of company-issued and procured assets.
  • Work overtime and weeks as business requires, including occasional overnight stays.

Benefits

  • Health insurance beginning on day one for the employee and family.
  • Holistic wellness programs with incentives.
  • Fertility coverage and adoption/surrogacy assistance.
  • Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
  • 401(k) match.
  • Educational and training opportunities through company programs.
  • Tuition assistance and student debt support.
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