Service Controls Technician

Trane Technologies • Baton Rouge, LA

5d • Onsite

About The Position

This field-based role is conducted at customer locations and combines HVAC and controls knowledge. The Service Controls Technician starts and commissions new systems and diagnoses and repairs environmental-control systems in diverse commercial settings, using knowledge of electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques. The technician serves as a direct customer contact and services products and equipment on assigned projects, working to ensure customer satisfaction by identifying, diagnosing, and repairing equipment and systems at customer locations. The role involves coordinating with the team leader and customer to understand on-site installation and repair requirements, forecast issues, gather materials, and synchronize work. The technician keeps current on Trane products and their installation, operation, maintenance, service, and repair, particularly direct digital control systems. The role requires maintaining high safety standards and tracking the use, wear, and condition of company-issued and procured assets. Flexibility to work overtime and weeks as business requires, including occasional overnight stays, is expected.

The role requires a high school diploma or equivalent and typically at least 3–5 years of HVAC/Controls experience. Technical school or formal training is preferred, as are previous DDC controls system experience and EPA certification. Candidates must have working knowledge of Microsoft Office software, proficiency with a handheld computer such as a smartphone or iPad, and a valid driver’s license held for at least 12 months with an acceptable driving record.

The position is safety-sensitive and may require additional drug screening. The posted hourly base pay range is $18.09–$54.26. The role is not incentive- or sales-commission-eligible. Benefits begin on day one and include health insurance, wellness programs, family-building benefits, paid time off, retirement-plan matching, and educational and training support; offerings may vary by site, region, employee status, and applicable agreements.

Requirements

• High school diploma or equivalent.
• Typically at least 3–5 years of experience in HVAC/Controls.
• Operating knowledge of Microsoft Office software.
• Working proficiency with a handheld computer, such as a smartphone or iPad.
• Valid driver’s license held for at least 12 months.
• No major or frequent traffic violations, including specified serious violations or multiple smaller infractions or preventable collisions in the previous three years.

Nice To Haves

• Technical school or formal training.
• Previous experience with DDC controls systems.
• EPA certification.

Responsibilities

• Start and commission new systems.
• Diagnose and repair environmental-control systems using knowledge of electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques.
• Serve as the direct customer contact and service products and equipment on assigned projects.
• Identify, diagnose, and repair equipment and systems at customer locations to ensure customer satisfaction.
• Coordinate with the team leader and customer to understand on-site installation and repair requirements, forecast issues, gather materials, and synchronize on-site work.
• Keep current on Trane products and the installation, operation, maintenance, service, and repair of direct digital control systems.
• Enforce high safety standards and maintain security and accountability of company-issued and procured assets by recording their use, wear, and condition.
• Work overtime and weeks as business requires, including occasional overnight stays.

Benefits

• Health insurance beginning on day one.
• Holistic wellness programs with incentives.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED