Controls Service Technician

Johnson Controls•Clifton Park, NY

About The Position

Johnson Controls is hiring a Controls Service Technician to support HVAC control systems for customers. The role involves programming, troubleshooting, installing, commissioning, and maintaining mechanical, electrical, and low-voltage control components. The technician responds to service and warranty calls, provides technical and repair support, and recommends system repairs, updates, and efficiency improvements. The position also involves advising customers and providing solutions at the time of service. The technician loads controller software, commissions and diagnoses system controllers and end devices, calibrates systems, completes documentation and administrative tasks, and keeps management and customers informed about work progress and issues. The role requires adherence to safety standards and ongoing training. The hiring hourly range is $25.00–$34.00; the rate depends on factors including education, experience, knowledge, skills, abilities, internal equity, and market data. A competitive benefits package is included.

Requirements

Completion of a four-year vocational school program or an associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field, plus three years of industry experience; alternatively, at least two years of experience servicing electronic and/or mechanical systems in the HVAC industry.
Strong understanding of HVAC systems, sequences, and applications.
Demonstrated technical aptitude in mechanical and electro-mechanical fields.
Ability to use hand tools, power tools, and electrical testing equipment such as a multimeter.
Solid knowledge of personal computers.
Attention to detail.
Good communication and listening skills.
Valid driver's license.

Responsibilities

Program, troubleshoot, install, commission, and perform preventative maintenance on HVAC control systems and related mechanical, electrical, and low-voltage components.
Respond to service and warranty calls using Johnson Controls configuration and commissioning tools, hand tools, electrical testing meters, and other electronic testing equipment.
Provide front-line technical and repair support to customers through effective communication.
Recommend system repairs and updates and assist in proposing recommendations to customers.
Load Johnson Controls field- and network-level controller software.
Perform commissioning and system diagnostics for system controllers and end devices, including sensors and actuators, and complete required commissioning documentation.
Keep management and the JCI contractor or customer informed about job progress and issues.
Calibrate systems using basic electronic test equipment.
Complete administrative tasks, including timesheets, expense reports, and on-site documentation.
Document changes and provide information for as-built documentation.
Complete company-sponsored and personally initiated training to maintain knowledge and capability.
Engage with customers to understand their systems and needs; communicate with the JCI contractor or customer upon arrival and before leaving the work site.
Follow safety standards and attend required safety training, with regard for employee and subcontractor safety.
Provide recommendations and solutions to help facilities run efficiently, including upselling opportunities, and provide quotes to support recommendations and solutions.