Service Consultant Opening at Zimbrick Eastside Buick-GMC
About The Position
The Service Consultant combines strong people skills with an enthusiasm for cars to help customers maintain safe, reliable transportation. Service Consultants make recommendations to keep vehicles performing safely and at their best, and contribute to outstanding customer service by helping ensure vehicles are fixed right the first time. The role involves listening to customer concerns, recommending diagnostic services or repairs, providing accurate estimates, coordinating work with technicians and the parts department, and keeping customers informed about repair status and charges. The position also requires staying current on technical bulletins.
Requirements
- Have a valid driver’s license and good driving record.
- Be 18 years or older.
- Have a solid work ethic.
- Maintain a positive and professional attitude.
- Be able to build rapport and trust with customers.
- Demonstrate the company’s Core Values every day.
Responsibilities
- Listen to customer concerns and recommend appropriate diagnostic services or repairs.
- Provide accurate estimates.
- Coordinate services or repairs with technicians and the parts department.
- Follow up with customers on repair status and charges.
- Keep up-to-date knowledge of technical bulletins.
Benefits
- Paid in-house and manufacturer training and mentorship.
- Flexible schedules.
- Experienced service and parts staff.
- Full benefits package including 401(k), employer match, and profit sharing.
- United Way community involvement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
