Service Center Manager

Sapp Bros. • Toquerville, UT

12d

About The Position

Sapp Bros. is opening a new location in St. George, Utah, and is seeking a Service Manager to lead its service department. The manager will oversee day-to-day shop operations, lead and develop technicians, monitor service sales and department performance, and help ensure repairs are completed safely, efficiently, and to customers’ satisfaction. The role also includes helping establish the service department at the new location and assisting with technician duties or operating the service truck when needed.

The company emphasizes leadership, quality workmanship, safety, customer service, teamwork, and its mission to Bless and Serve customers, employees, and communities. The position requires flexibility to work evenings, weekends, and holidays as needed.

Requirements

• At least 3 years of service management experience in diesel repair, heavy-duty trucks, or a related field.
• Previous experience leading and developing a team.
• Strong communication, organizational, and problem-solving skills.
• Commitment to safety, quality workmanship, and customer service.
• Ability to manage competing priorities in a busy service environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Oversee daily service department operations and keep work moving efficiently.
• Lead, train, and develop technicians while building a strong, dependable team.
• Monitor service sales and department performance to help meet business goals.
• Ensure repairs are completed safely, correctly, and in a timely manner.
• Work with customers to address concerns and maintain positive relationships.
• Maintain a clean, organized shop and ensure safety procedures are followed.
• Assist with technician duties or operate the service truck when needed.
• Help build and establish the service department as part of the new location.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Career growth and advancement opportunities.
• Fuel discounts.
• Gym membership reimbursement.
• Tuition assistance.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed