Service Center Manager

CrossCountry Freight Solutions • San Antonio, TX

3d • Onsite

About The Position

CrossCountry Freight Solutions (CCFS) is seeking a Service Center Manager in San Antonio, TX. This role involves directing a team to achieve the highest level of customer satisfaction and on-time delivery in the LTL industry. The manager will be responsible for streamlining processes, improving efficiency, and will be compensated for their efforts and innovative ideas. CCFS is a growing company with a mission to achieve universal prosperity with its customers, company, team members, and communities, utilizing the latest technology for quality service and on-time delivery.

Requirements

• Minimum of five years’ experience in LTL Operations or comparable leadership role.
• Strong leadership and team-building skills
• Effective organizational and multitasking skills
• Well-developed interpersonal skills.
• Ability to get along with diverse personalities.
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.

Responsibilities

• Assists with planning, implementing and overseeing the work of staff members to ensure efficiency and compliance
• Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles
• Implement changes to transportation services, policies, or scheduling as needed
• Coach team members to develop talent
• Produce high levels of service, including on-time pickup and delivery
• Produce high level of productivity and optimal levels of labor spend

Benefits

• Medical, Dental, Vision, and Life Insurance
• PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
• 401 K Retirement Plan
• Biweekly Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed