Service Center Manager

Sapp Bros., Inc.•Salt Lake City, UT

5d•Onsite

About The Position

Sapp Bros is looking for a Service Manager to lead our shop in Salt Lake City. We’re looking for someone who has hands-on experience working on heavy equipment and knows what it takes to keep a service shop running. This is a working leadership role. You’ll be leading the day-to-day operation of the shop, helping our mechanics solve problems, and most importantly, training and developing our team so they can continue to grow and get to the next level. At Sapp Bros., we’re committed to Blessing and Serving others. We want someone who is a good leader, works well with people, and is willing to get involved and lead by example.

Requirements

3+ years of service management in heavy equipment or diesel repair.
Leadership skills to inspire and manage a team in a fast-paced environment.
Strong communication and organizational skills to manage shop operations and customer service.
A safety-first mindset and experience enforcing safety protocols.
Flexible availability to keep the service department running smoothly during evenings, weekends, and holidays.

Nice To Haves

Hands-on experience working on heavy equipment
Knows what it takes to keep a service shop running
Good leader, works well with people, and is willing to get involved and lead by example
Comfortable being in the shop, working with the mechanics, and helping when needed
Experienced heavy equipment mechanic ready to take the next step
Experienced Service Manager looking for a new opportunity
Hungry to grow, humble in your leadership, and smart about managing a service department

Responsibilities

Run the day-to-day operations of the service shop.
Lead, train, and develop our mechanics and help them improve their skills.
Use your heavy equipment experience to help diagnose problems and support the team when needed.
Work alongside the mechanics and jump in when the shop needs an extra hand.
Operate the service truck when needed.
Make sure repairs are done safely, correctly, and on time.
Help manage service sales and keep the shop running profitably.
Maintain a clean, safe, and organized shop.
Work directly with customers and help resolve any service concerns.
Help build a strong team and a shop environment where people want to work and grow.