Service Center Inbound/Outbound Warehouse Manager

Graybar•Richmond, VA
•$78,000

About The Position

The Service Center Inbound/Outbound Warehouse Manager manages assigned zone or service center operations, including staff, process management, security procedures, and customer service functions. The role oversees workforce management and training, warehouse activity, incoming and outgoing shipments, inventory, safety, security, and reporting. The manager may assist with warehouse activities as needed, expedite special projects and emergency deliveries, and participate in or lead the Zone/Service Center Steering Committee.

Requirements

  • At least 1 year of experience; extensive supervisory, logistics, and material handling experience is required.
  • Strong leadership skills and the ability to supervise staff effectively and achieve results through others.
  • Strong oral and written communication skills.
  • Ability to perform warehouse physical tasks, including standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
  • Ability to operate and maneuver warehouse equipment, including pallet jacks, forklifts, and push carts, in accordance with manufacturer and safety instructions.
  • Ability to work in a warehouse environment, perform physical requirements, and adapt to seasonal changes, significant temperature variations, and inclement weather.
  • Ability to follow safety instructions and use personal protective equipment (PPE) or its equivalent.
  • Ability to operate and maintain automated warehouse systems.
  • Steel-toed boots are required.

Nice To Haves

  • Four-year degree preferred.

Responsibilities

  • Manage workforce activities, including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning.
  • Train the team on applicable business systems and their features to improve accuracy and efficiency.
  • Manage employees engaged in loading and unloading, selecting, packing, shipping, receiving, and transporting merchandise.
  • Recommend workstation changes and other process improvements to maximize warehouse efficiency based on material stocking requirements; assist with warehouse activities as needed.
  • Manage incoming and outgoing shipment activity and oversee accurate, timely customer service to meet service goals.
  • Maintain the security of merchandise and equipment and ensure safe working conditions.
  • Perform or supervise the annual physical inventory and daily cycle counts.
  • Determine order routing and inspect loading operations for compliance with shipping specifications and security; direct shipment movement between docks, storage, and work areas.
  • Compile shipping and receiving records, post weights and shipping charges, and prepare bills of lading.
  • Prepare reports covering security, safety, inventory, trucking expenses, and equipment maintenance.
  • Expedite special projects and emergency deliveries.
  • Participate in or assume a leadership role on the Zone/Service Center Steering Committee.

Benefits

  • Medical, dental, vision, and prescription drug plan options.
  • Life insurance coverage for employees, with family coverage options.
  • Flexible Spending Accounts.
  • Disability benefits at no cost to the employee.
  • Profit-sharing plans.
  • 401(k) savings plan with company match.
  • Paid vacation and sick days.
  • Paid holidays.
  • Paid Wellness Day.
  • Community Time Off for volunteering.
  • Predictable work schedules.
  • Employee Recognition Program.
  • Educational reimbursement and career development programs.
  • Employee stock ownership plan.
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