Service Center Warehouse Supervisor - Outbound

Graybar•DC Service Center, DC

About The Position

The Service Center Warehouse Supervisor - Outbound supervises assigned warehouse operations, including staff, security procedures, equipment utilization, and Warehouse Management System (WMS) processes, to meet or exceed zone/service center customer service standards. The role oversees and may assist with warehouse activities such as loading, unloading, selection, packing, shipping, receiving, wire cutting, and inventory control. The supervisor assigns and trains employees, helps maintain safe working conditions and equipment, ensures merchandise security, and oversees accurate and timely shipment processing. Responsibilities also include maintaining shipping records, preparing bills of lading and reports, overseeing inventory counts, participating on the Zone/Service Center Steering Committee, and expediting special projects. This position works Monday through Friday, 12:00 p.m. to 9:00 p.m., or as business needs require. The expected starting base salary is $67,000 annually, depending on experience. Steel-toed boots are required. The warehouse environment may involve seasonal changes, significant temperature variations, and inclement weather.

Requirements

At least 1 year of experience.
Ability to perform warehouse physical tasks, including standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
Ability to operate warehouse equipment such as pallet jacks, forklifts, and push carts in accordance with manufacturers’ and safety instructions.
Ability to work in a warehouse environment and adapt to seasonal changes, significant temperature variations, and inclement weather.
Ability to follow safety instructions and use Personal Protective Equipment (PPE) or its equivalent.
Knowledge of warehouse layout, operations, and procedures.
Strong WMS process knowledge; must be a WMS Super User capable of teaching all aspects of system utilization and using WMS features to improve process accuracy and efficiency.
Leadership skills and ability to supervise staff and achieve results through others.
Organizational and time-management skills.
Mathematical skills.
Strong oral, written, communication, and presentation skills.
Steel-toed boots are required.

Nice To Haves

2 or more years of experience.
Four-year degree.

Responsibilities

Supervise and perform warehouse employee activities related to loading, unloading, selection, packing, shipping, receiving, wire cutting, and inventory control.
Ensure incoming and outgoing shipments are handled efficiently, accurately, and on time to meet service goals.
Train and assign work to two or more warehouse employees on a regular basis; make recommendations regarding transfers, promotions, wage increases, and terminations; and arrange additional help when needed.
Perform physical warehouse work, including lifting and moving inventory.
Operate and maneuver warehouse equipment and materials in accordance with the equipment’s intended purpose and manufacturers’ instructions.
Maintain equipment, safe working conditions, and security of merchandise and equipment.
Inspect loading operations for compliance with shipping specifications and security requirements, and direct movement of shipments from the shipping and receiving dock to storage and work areas.
Compile records of unshipped orders, post weights and shipping charges, and prepare bills of lading and reports.
Perform or oversee yearly inventory and daily cycle counts.
Participate on the Zone/Service Center Steering Committee and expedite special projects.