Service Center Warehouse Supervisor

Graybar•Richmond, VA

12d

About The Position

The Service Center Warehouse Supervisor oversees assigned warehouse operations, including staff, security procedures, equipment utilization, and Warehouse Management System (WMS) processes, to meet or exceed customer service standards. The role supervises and may assist with warehouse activities such as loading, unloading, selecting, packing, shipping, receiving, wire cutting, and inventory control. It also includes maintaining safe working conditions and equipment, securing merchandise, ensuring shipping compliance, and supporting accurate and timely service.

Requirements

At least 1 year of experience.
Ability to meet the physical requirements of warehouse work, including standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
Ability to operate warehouse equipment, including pallet jacks, forklifts, and push carts, in accordance with manufacturer and safety instructions.
Ability to work in a warehouse environment, perform physical tasks, and adapt to seasonal changes, significant temperature variations, and inclement weather.
Ability to follow safety instructions and use personal protective equipment (PPE) or its equivalent.
Knowledge of warehouse layout, operations, and procedures.
Strong knowledge of the WMS process; must be a WMS Super User capable of teaching all aspects of system use and using system features to improve process accuracy and efficiency.
Leadership skills to supervise staff effectively and achieve results through others.
Organizational and time-management skills.
Mathematical skills.
Strong oral, written, communication, and presentation skills.
Steel-toed boots are required.

Nice To Haves

2 or more years of experience.
A four-year degree.

Responsibilities

Supervise and perform employees’ loading, unloading, selection, packing, shipping, receiving, wire-cutting, and inventory-control activities; support these tasks as needed.
Ensure incoming and outgoing shipments are handled efficiently, accurately, and on time to meet service goals.
Train and assign work to two or more warehouse employees on a regular basis.
Recommend staff transfers, promotions, wage increases, and terminations as necessary; arrange additional help when needed.
Perform the physical tasks required to lift and move inventory around the warehouse.
Operate and maneuver warehouse equipment and materials in accordance with the equipment’s intended purpose and manufacturer instructions.
Maintain equipment, safe working conditions, and security of merchandise and equipment.
Inspect loading operations for compliance with shipping specifications and security procedures, and direct shipment movement between docks, storage, and work areas.
Compile records of unshipped orders, post weights and shipping charges, and prepare bills of lading and reports.
Perform or oversee yearly inventory and daily cycle counts.
Participate on the Zone/Service Center Steering Committee and expedite special projects.

Benefits

Multiple plan options for medical, dental, vision, and prescription drug benefits.
Life insurance coverage for employees, with options for family coverage.
Flexible Spending Accounts.
Disability benefits at no cost to the employee.
Profit-sharing plans.
401(k) savings plan with company match.
Paid vacation and sick days.
Paid holidays.
Paid wellness day.
Community Time Off for volunteering.
Predictable work schedules, with no weekends or nights for most roles.
Employee Recognition Program.
Educational Reimbursement and Career Development Programs.
Employee stock ownership plan.