Service Center Inbound/Outbound Warehouse Manager

Graybar • Richmond, VA

21h

About The Position

The Service Center Inbound/Outbound Warehouse Manager manages assigned zone or service center operations, including staff, process management, security procedures, and customer service. The role oversees workforce management and warehouse activities, maintains safe and secure operations, and ensures shipments and customer service meet established goals. The manager may also assist with warehouse activities as needed and participate in or lead the Zone/Service Center Steering Committee.

The position works Monday through Friday from 11:00 a.m. to 8:00 p.m., or as business needs dictate. Steel-toed boots are required. The expected base salary starts at $78,000 annually, depending on experience.

Requirements

• At least 1 year of experience.
• Extensive supervisory, logistics, and material handling experience.
• Strong leadership skills and the ability to supervise staff effectively and achieve results through others.
• Strong oral and written communication skills.
• Ability to meet the physical requirements of warehouse work, including standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
• Ability to operate and maneuver warehouse equipment, including pallet jacks, forklifts, and push carts, in accordance with manufacturer and safety instructions.
• Ability to work in a warehouse environment and adapt to seasonal changes, significant temperature variations, and inclement weather.
• Ability to follow safety instructions and use personal protective equipment (PPE) or its equivalent.
• Ability to operate and maintain automated warehouse systems.
• Steel-toed boots are required.

Nice To Haves

• Four-year degree preferred.

Responsibilities

• Manage workforce activities, including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning.
• Train the team on applicable business systems and their features to improve the accuracy and efficiency of assigned processes.
• Manage employees engaged in loading and unloading, selecting, packing, shipping, receiving, and transporting merchandise; recommend workstation changes and other improvements to maximize warehouse efficiency.
• Assist with warehouse activities as needed.
• Manage incoming and outgoing shipment activity and oversee efficient, accurate, and timely customer service to attain service goals.
• Maintain the security of merchandise and equipment and ensure safe working conditions.
• Perform or supervise the annual physical inventory and daily cycle counts.
• Determine order routing and inspect loading operations for compliance with shipping specifications and security requirements; direct shipments between docks, storage, and work areas.
• Compile shipping and receiving records, post weights and shipping charges, and prepare bills of lading.
• Prepare reports concerning security, safety, inventory, trucking expenses, and equipment maintenance.
• Expedite special projects and emergency deliveries.
• Participate in or assume a leadership role on the Zone/Service Center Steering Committee.

Benefits

• Medical, dental, vision, and prescription drug plan options.
• Life insurance coverage for employees, with family options.
• Flexible Spending Accounts.
• Disability benefits at no cost to the employee.
• Profit-sharing plans.
• 401(k) savings plan with company match.
• Paid vacation and sick days.
• Paid holidays.
• Paid wellness day.
• Community Time Off for volunteering.
• Predictable work schedules; no weekends or nights for most roles.
• Employee Recognition Program.
• Educational reimbursement and career development programs.
• Employee stock ownership plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed