Service Center Administrator

Graybar • Dallas, TX

2d

About The Position

The Service Center Administrator performs administrative activities in Service Center operations, including logistics processes, inventory management, business system applications security, housekeeping, and other functions intended to meet or exceed customer service standards. The role handles inbound or outbound administrative tasks and performs varied administrative work as needed. It reviews Warehouse Management System reports and recommends and implements improvements, while participating in quality improvement efforts to reduce rework, streamline administrative functions, and enhance service at the location.

The position also facilitates office equipment maintenance; maintains acceptable conditions in hold, returned-goods, and reship areas; monitors and replenishes standard forms and office and miscellaneous supplies; and performs or supervises the preservation and proper destruction of Company records according to Company policy. The administrator participates in annual inventory and closing work as directed and interfaces with employees and management at all levels.

Requirements

• At least 5 years of experience.
• High school diploma or GED.
• Knowledge of the Company's administrative and service functions.
• Knowledge of Warehouse Management Systems.
• Basic knowledge of Microsoft Office.
• Knowledge of Company customer markets.
• Knowledge of local stock products.
• Knowledge of computer systems.
• Data entry skills.
• Developing organizational skills.
• Collaboration skills.
• Attention to detail.
• Ability to influence without authority.
• Ability to interface with employees and management at all levels.

Nice To Haves

• Customer service experience.

Responsibilities

• Perform inbound or outbound tasks related to the administrative department.
• Perform varied administrative tasks in the Service Center as required.
• Review Warehouse Management System reports and suggest and implement improvements.
• Provide feedback and participate in and implement quality improvement efforts to limit rework, streamline administrative functions, and enhance service within the location.
• Facilitate maintenance of office equipment.
• Maintain acceptable conditions in hold, returned-goods, and reship areas.
• Monitor and replenish standard forms, office supplies, and miscellaneous supplies.
• Perform or supervise preservation and proper destruction of Company records according to Company policy.
• Participate in annual inventory and closing work as directed.
• Interface with employees and management at all levels.

Benefits

• Medical, dental, vision, and prescription drug plan options.
• Life insurance coverage, with options for family coverage.
• Flexible Spending Accounts.
• Disability benefits at no cost to the employee.
• Profit Sharing Plans.
• 401(k) savings plan with company match.
• Paid vacation and sick days.
• Paid holidays.
• Paid Wellness Day.
• Community Time Off for volunteering.
• Predictable work schedules; most roles have no weekends or nights.
• Employee Recognition Program.
• Educational Reimbursement and Career Development Programs.
• Employee stock ownership plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED