Service Center Administrator

Graybar • Dallas, TX

3d

About The Position

The Service Center Administrator performs administrative activities in Service Center operations, including logistics processes, inventory management, business system applications security, housekeeping, and other functions designed to meet or exceed customer service standards. The role is responsible for either inbound or outbound administrative tasks and handles multiple varied administrative duties as required. It reviews Warehouse Management System reports and recommends and implements improvements; contributes to quality improvement efforts; supports office equipment and work-area maintenance; manages supplies and company records; and participates in annual inventory and closing work. The role interfaces with employees and management at all levels.

The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The expected starting pay rate is $27.00 per hour, depending on experience. Graybar describes a comprehensive benefits offering for most regular, full-time employees, with eligibility varying by role and location.

Requirements

• At least 5 years of experience.
• High school diploma or GED.
• Knowledge of the Company's administrative and service functions.
• Knowledge of Warehouse Management System.
• Basic knowledge of Microsoft Office.
• Knowledge of Company customer markets.
• Knowledge of local stock products.
• Knowledge of computer systems.
• Data entry skills.
• Developing organizational skills.
• Collaboration skills.
• Attention to detail.
• Ability to influence without authority.
• Ability to interface with employees and management at all levels.

Nice To Haves

• Customer service experience.

Responsibilities

• Perform inbound or outbound administrative tasks related to the administrative department.
• Perform varied administrative tasks in the Service Center as required.
• Review Warehouse Management System reports and suggest and implement improvements.
• Provide feedback and participate in and implement quality improvement efforts to limit rework, streamline administrative functions, and enhance service.
• Facilitate maintenance of office equipment.
• Maintain acceptable conditions in hold, returned-goods, and reship areas.
• Monitor and refresh inventory of standard forms, office supplies, and miscellaneous supplies.
• Perform or supervise preservation and proper destruction of Company records according to Company policy.
• Participate in annual inventory and closing work as directed.
• Interface with employees and management at all levels.

Benefits

• Medical, dental, vision, and prescription drug plan options.
• Life insurance coverage, with family coverage options.
• Flexible Spending Accounts.
• Disability benefits at no cost to the employee.
• Profit-sharing plans.
• 401(k) savings plan with company match.
• Paid vacation and sick days.
• Paid holidays.
• Paid wellness day.
• Community Time Off for volunteering.
• Predictable work schedules; no weekends or nights for most roles.
• Employee Recognition Program.
• Educational reimbursement and career development programs.
• Employee stock ownership plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED