Service Call Center Representative

Peter Boulware Toyota•Tallahassee, FL

About The Position

The Service Call Center Representative provides courteous and professional assistance to guests through telephone, email, and instant messaging. The role involves answering service-related questions and scheduling service appointments. Representatives spend their workday communicating with guests online and by phone. Compensation includes an hourly wage and commission, with the opportunity for unlimited earnings. Complete training and professional career development are provided.

Requirements

  • Exceptional verbal and written communication skills.
  • Personable, helpful, and well-organized, with the ability to collaborate across teams.
  • Enjoy learning and improving skills.
  • Able to complete pre-employment screening, including a drug screen and background check.

Responsibilities

  • Assist guests with service-related inquiries by telephone, email, and instant messaging.
  • Answer guest questions and provide courteous, professional assistance.
  • Schedule service appointments.
  • Collaborate across teams to improve guest relationships.

Benefits

  • Competitive compensation consisting of an hourly wage and commission, with unlimited earning potential.
  • Complete training and continuous training with career growth opportunities.
  • Comprehensive medical, vision, and dental benefits.
  • 401(k).
  • Paid time off.
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