Service Call Center Representative
Peter Boulware Toyota•Tallahassee, FL
About The Position
The Service Call Center Representative helps guests by providing courteous and professional assistance with service-related inquiries, including scheduling appointments. The role involves spending the day communicating with guests by telephone and online, including email and instant messaging, answering questions, and arranging service appointments. Compensation includes an hourly rate and commission, with the opportunity for unlimited earnings. The employer provides professional development and continuous training.
Requirements
- Exceptional verbal and written communication skills.
- Personable, helpful, and well-organized approach.
- Enjoys collaborating across teams and improving guest relationships.
- Willingness to learn and improve skills.
- Ability to complete pre-employment screening, including a drug screen and background check.
Responsibilities
- Assist guests with service-related inquiries by telephone, email, and instant messaging.
- Answer guest questions and provide courteous, professional assistance.
- Schedule service appointments.
- Collaborate across teams to improve guest relationships.
Benefits
- Hourly wage and commission
- Comprehensive medical, vision, and dental benefits
- 401K
- Paid time off
- Complete training
- Continuous training and career growth opportunities
- Professional career development
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
