Kendall Toyota Service BDC Receptionist

Kendall Auto Group • Eugene, OR

6d • $27,000 - $34,000

About The Position

Kendall Toyota of Eugene is hiring a Service BDC Receptionist to join its service team. The role is in a fast-paced service department serving customers in the community. The receptionist communicates with prospective and current customers, schedules service appointments, answers and routes calls, and performs data entry and general office work. The position involves frequent telephone use and computer work, primarily indoors.

Responsibilities

• Make 75–125 outbound calls per day to prospective customers.
• Contact customers to schedule service appointments and quickly, politely, and accurately determine their service needs.
• Communicate with customers and vendors by telephone, email, and other means.
• Answer telephones according to company standards, provide information to callers, and route calls.
• Stay informed about current service department offers and suggest relevant service appointment specials to customers.
• Enter and maintain vehicle and customer information in the computer system.
• Perform data entry and general office clerical tasks, including documenting daily customer contacts in Excel spreadsheets.

Benefits

• Competitive pay starting at $27,000–$34,000 per year, depending on experience
• Paid time off
• Career path development opportunities
• Discounts on parts, service, and vehicle purchases for the employee and immediate family
• Medical, dental, and vision insurance
• Paid life insurance
• 401(k) plan with Fidelity
• Accident and illness supplemental plans

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed