Service Attendant

City of Garland•Garland, TX

About The Position

The Service Attendant performs semi-skilled customer service and custodial work to prepare for events and maintain City-owned community centers and associated buildings in a clean and orderly condition. The position prepares buildings for daily operations, helps keep building exteriors, sidewalks, and bathrooms suitable for public use, and assists visitors with registrations, events, programs, schedules, and related information. The attendant also performs minor routine facility repairs and maintenance, reports repair needs to a supervisor or manager, and provides on-site facility supervision when staff are absent. The role may involve transporting heavy boxes or other items with a hand truck. The starting salary is $15.94 per hour. Minimum qualifications are a high school diploma or GED and up to one year of custodial and/or customer service experience, or an equivalent combination of education and experience sufficient to perform the essential functions. Preferred qualifications include one to two years of experience cleaning and maintaining a large facility, training or experience with basic cleaning methods and chemicals, and a Class C CDL with Passenger Endorsement. A valid Class C Texas driver's license is required, as is City of Garland Defensive Driving Certification within six months of hire. The work may involve occasional exposure to unpleasant environmental conditions or hazards and occasional outdoor work. The employee may be exposed to hazardous conditions when using cleaning chemicals. Physical tasks include working with tools, lifting, squatting, climbing, bending, stooping, walking, and carrying supplies as needed on a daily basis.

Requirements

  • High school diploma or General Equivalency Diploma (GED).
  • Up to one year of experience in a custodial and/or customer service field, or an equivalent combination of education and experience sufficient to perform the essential functions.
  • Valid Class C Texas driver's license.
  • Obtain City of Garland Defensive Driving Certification within six months of hire.
  • Ability to understand and follow instructions.
  • Ability to operate equipment and disperse chemicals safely.
  • Ability to work without continuous supervision.
  • Skill in utilizing tools necessary for technical and custodial work.

Nice To Haves

  • One to two years of experience cleaning and maintaining a large facility.
  • Experience and training with basic cleaning methods and chemicals.
  • Valid Commercial Drivers License (CDL) Class C with Passenger Endorsement.
  • General knowledge of proper event setup and operation of light and sound systems.
  • General knowledge of methods, materials, and equipment used in maintenance and minor repairs, including use of chemicals and cleaning solutions on floors and buildings.

Responsibilities

  • Prepare the building for daily operations.
  • Maintain building exteriors and sidewalks and keep bathrooms suitable for public use.
  • Assist the public with registration, special events, and related needs.
  • Provide information about programs, schedules, and related matters.
  • Perform minor and routine facility repairs and maintenance.
  • Report repair needs to a supervisor or manager.
  • Provide on-site facility supervision in the absence of staff.
  • Transport heavy boxes or items using a hand truck when needed.
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