Bank Teller

Five Star Bank • Town of Greece, NY

6d • $17 - $22 • Onsite

About The Position

Five Star Bank is hiring a Service Associate (Bank Teller) to welcome customers at a branch and provide accurate, attentive service while embodying the bank’s HEART values. The role handles routine banking transactions and cash, helps customers use digital banking tools, connects customers with colleagues for more complex needs, and supports branch operations and compliance. It offers career development opportunities, including advancement into Sales & Service Associate and Relationship Banker roles.

Requirements

• High school diploma or GED.
• At least 1 year of customer service or cash handling experience.
• Strong attention to detail, time management, and communication skills.
• Comfort navigating digital platforms and multitasking in a fast-paced environment.
• Collaborative, eager to learn, customer-focused approach.
• Ability to stand for prolonged periods.
• Ability to lift 1–10 lbs regularly and occasionally up to 30 lbs.
• Ability to travel between office locations as needed.
• Extensive computer and phone use, and ability to perform repetitive motions.

Responsibilities

• Greet customers and assist with deposits, withdrawals, payments, and other routine banking transactions accurately and attentively.
• Manage cash drawers, reconcile transactions, and securely handle cash and financial instruments.
• Educate customers about mobile banking, ATMs, online banking, and other self-service tools.
• Identify customer needs and refer customers to Sales & Service Associates or Relationship Bankers for more complex solutions.
• Support branch operations, including vault balancing, ATM servicing, night drop, and branch readiness.
• Answer incoming calls and greet walk-in customers professionally and efficiently.
• Follow regulatory, security, and audit standards.
• Participate in branch meetings and maintain knowledge of current promotions and bank services.

Benefits

• 17 days of PTO and 11 company-paid holidays.
• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Retirement savings accounts, including pension and 401(k) plans.
• Company-paid life insurance and disability coverage.
• Voluntary life, critical illness, accident, hospital indemnity, and legal insurance.
• Tuition reimbursement.
• Employee referral program.
• Wellness reimbursement.
• Star Volunteer Program.
• Employee banking perks.
• Potential eligibility for cash or equity-based incentives based on role and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED