About The Position

The B-Helpful Professional serves as an energetic, engaged resource for customers and associates throughout the store. The role supports an easy and enjoyable shopping experience through speed, attention to detail, collaboration, and teamwork. It manages an in-store service hub, assisting customers with Buy Online Pick-up in Store orders, straightforward returns, tourism information, and booking appointments for in-store services.

Requirements

  • No experience is required.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to meet the physical requirements, including prolonged standing and walking, frequent use of computers and other technology, and frequently lifting or moving up to 25 pounds.

Nice To Haves

  • Candidates with a high school diploma or equivalent are encouraged to apply.

Responsibilities

  • Greet and engage customers, providing genuine and friendly interactions.
  • Help create an easy, seamless, and enjoyable in-store experience.
  • Manage an in-store service hub and assist with Buy Online Pick-up in Store orders.
  • Process easy returns.
  • Provide tourism information.
  • Facilitate appointments for in-store services.
  • Use technology proficiently.
  • Participate in merchandising and operational requirements.

Benefits

  • Performance and referral bonus opportunities
  • Merchandise discounts
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups
  • Give-back and volunteer opportunities
  • Inclusive, challenging, and fun work environment
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