Bank Teller - Hyde Park

Stock Yards Bank & Trust•Cincinnati, OH

About The Position

The Service Associate I completes face-to-face customer banking transactions, sells and cross-sells bank products and services, and provides exceptional customer service. The role supports the Bank’s mission, vision, and philosophy; complies with organizational policies and procedures; and supports functions that maintain regulatory compliance. The position works on the teller line, which requires long periods of standing. The listed physical requirements also describe primarily sedentary work in an office environment, including extended sitting and frequent use of computer equipment, with occasional standing, walking, bending, reaching, and lifting or carrying up to 10–15 pounds.

Requirements

High school diploma or GED equivalent.
Customer contact and cash-handling experience.
Good written and verbal communication skills.
Professional appearance and demeanor.
Ability to work well with others.
Good math skills.
PC proficiency.

Responsibilities

Exemplify the Bank’s 212 commitment to service.
Process deposits and withdrawals, cash checks, and balance a cash drawer.
Cash checks in accordance with SYB check-cashing policy.
Sell official checks.
Process and balance teller work through image capture.
Engage customers and prospects in consultative selling to uncover needs and offer solutions.
Assist with beginning-of-day, end-of-day, and other operational duties as needed.
Participate in weekly team meetings.
Support the Bank’s mission, vision, and philosophy.
Comply with organizational policies and procedures and support regulatory compliance.