Service Appointment Coordinator

Lithia & Driveway•Eatontown, NJ

1d•Onsite

About The Position

Dealership: L0707 DCH Kay Honda DCH Kay Honda NOW HIRING BDC Administrators in our Service Department! Pay: $17 per hour, plus commission! Schedule: Full time We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

Requirements

2+ years of experience in retail and/or administrative roles
Bilingual in Spanish a HUGE plus!
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Dealership BDC experience preferred but not required
A team player with a positive, customer-focused attitude

Responsibilities

Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.