Service Appointment Coordinator

Lithia & DrivewayEatontown, NJ
Onsite

About The Position

Dealership: L0707 DCH Kay Honda DCH Kay Honda NOW HIRING BDC Administrators in our Service Department! Pay: $17 per hour, plus commission! Schedule: Full time We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

Requirements

  • 2+ years of experience in retail and/or administrative roles
  • Bilingual in Spanish a HUGE plus!
  • Acceptable driving record and a valid driver's license in your state of residence
  • High School graduate or equivalent, 18 years or older required.

Nice To Haves

  • Dealership BDC experience preferred but not required
  • A team player with a positive, customer-focused attitude

Responsibilities

  • Gather accurate customer information to create a database for continual follow-up and retention
  • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Benefits

  • Competitive, performance-based pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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