Service Appointment Coordinator/ BDC

Perrysburg Auto Mall • Perrysburg, OH

19h • Onsite

About The Position

We are looking for a full or part time, dependable, highly motivated and friendly individual to join our service administrative team. This role is for someone who enjoys working in a fast paced, customer oriented environment.

Requirements

• Must have EXCELLENT customer service skills both in person and on the phone.
• Must be able to multi task in a fast paced environment.
• Basic computer skills required.
• Must be able to work rotating Saturdays 8:00am - 1:00pm
• Must be able to pass pre-employment background check and pre-employment drug screening

Responsibilities

• Answer incoming phone calls to the service department and schedule service appointments
• Make outgoing appointment calls
• Customer follow up calls
• Check on special order parts and schedule installation of parts
• Check for open recalls
• Scan service work orders and filing - keep office organized
• Misc items as needed

Benefits

• medical
• dental
• vision
• short term disability insurance
• life insurance
• paid time off
• an EAP program
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed