Service Appointment Coordinator

AutoFair Automotive GroupManchester, NH
$50,000 - $60,000Onsite

About The Position

AutoFair Hyundai is seeking a Service Appointment Coordinator to join their team. This role requires evening and weekend shifts and offers a salary of $50-60k per year. The ideal candidate is passionate about helping customers and possesses strong phone and email skills.

Requirements

  • At least one previous role based on strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen
  • Minimum of one-year dealership experience

Nice To Haves

  • Passionate about helping customers
  • Phone and email skills

Responsibilities

  • Answer customer calls and assist in setting appointments
  • Greet opportunities with an energetic and positive attitude
  • Provide customers with the appropriate dealership resources
  • Follow up with customers who are not ready to make an appointment
  • Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Benefits

  • $18 per hour starting pay
  • Aggressive & Rewarding Compensation Package
  • Medical, Dental, Vision, Life and Disability
  • 401 K Plan with company match
  • Paid vacation
  • World-class training and professional development
  • Growth opportunities for career advancement
  • Employee vehicle purchase plans
  • Discounts on products and services
  • Flexible Work Schedule
  • Health and wellness
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