Toyota Service Appointment Coordinator
AutoFair Automotive Group•Tewksbury, MA
•Onsite
About The Position
AutoFair Toyota is seeking a Service Appointment Coordinator to join our team. Are you passionate about helping customers? Do you have phone and email skills? Apply today!
Requirements
- Must have strong computer skills
- Must have strong customer service background
- Past Outbound sales experiences preferred
- Must have excellent verbal and written communication skills
- Must be punctual and reliable
- Must be willing to submit to a background check and drug test to employment
- Reliable transportation to and from work
Responsibilities
- Schedule service appointments
- Interact with customers everyday by following up over the phone after a Service Appointment
- Listen to the customer, answer questions, and direct customers appropriately as they request.
- Advise on recommended maintenance
- Confirm scheduled & missed appointments
- Respond quickly to customer phone calls and Internet leads through online scheduling.
Benefits
- Flexible Schedule
- Sundays off
- Rewarding Compensation Package
- Medical, Dental, Vision, Life and Disability
- 401 K Plan with company match
- Paid vacation
- World-class training and professional development
- Growth opportunities for career advancement
- Employee vehicle purchase plans
- Discounts on products and services
- Flexible Work Schedule
- Health and wellness
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
