Service Appointment Coordinator
DELLA Auto Group•Queensbury, NY
•Onsite
About The Position
The Service Appointment Coordinator focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls, and making outbound calls that produce solid and specific appointments for the service department. The Service Appointment Coordinator must be friendly, articulate, enthusiastic, and a self-motivated team player with outstanding communication skills. Must also have a positive attitude and strong work ethic.
Requirements
- Good verbal and written communication skills
- Self-motivation
- Proficiency with Microsoft Word, Excel, and Outlook
- Drive to hit goals and quotas
Responsibilities
- Follow scripts and guidelines on all inbound and outbound calls
- Ensure that all calls presented are answered promptly and professionally
- Must possess strong multitasking skills
- Acquire complete knowledge of service information
Benefits
- Medical
- dental
- vision
- Supplemental benefits offered
- Life & disability provided by group
- PTO
- 401K with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
