DSW Asset Protect Brand Ambassador Part-Time

Designer Brands • San Jose, CA

6d

About The Position

The Service Ambassador -- Loss Prevention provides excellent customer service while protecting company assets through safety activities, inventory recovery, and deterrence of internal and external theft. The primary objective is to serve as a visible deterrent to theft through friendly, superior customer service. The role reports to the LP Supervisor and has no direct reports.

Requirements

• Strong written and verbal communication skills.
• Ability to communicate with all levels of staff and management.
• Ability to stand and walk on the sales floor for the entire shift.
• Ability to make decisions in fast or stressful situations.
• General operating knowledge of retail security camera equipment.
• Ability to work nights and weekends as appropriate to retail business needs.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior Loss Prevention or security experience is a plus.

Responsibilities

• Provide a friendly greeting to all guests entering and exiting the store.
• Patrol the store and stand at assigned locations while wearing the DSW Loss Prevention uniform jacket to create a visible deterrent for customers and associates.
• Report suspicious external and internal activity to appropriate Loss Prevention staff.
• Assess operational, safety, and inventory-control procedures.
• Serve as a witness during apprehensions involving internal or external theft.
• Support store management in maintaining a safe work environment.
• Participate in training new-hire associate orientations to establish awareness of Loss Prevention.
• Prepare complete reports about theft incidents, merchandise recoveries, and the safe work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED