DSW Asset Protection Greeter Part-Time

Designer Brands • New York, NY

1d • Onsite

About The Position

The Service Ambassador – Loss Prevention provides excellent customer service while protecting company assets through safety activities, inventory recovery, and deterrence of internal and external theft. The primary objective is to serve as a visible deterrent to theft through friendly, superior customer service. The role reports to the LP Supervisor and has no direct reports. Candidates should have strong written and verbal communication skills and be able to work independently or as part of a team.

Requirements

• Strong verbal and written communication skills.
• Ability to communicate with all levels of staff and management.
• Ability to stand and walk on the sales floor for the entire shift.
• Ability to make decisions in fast-paced or stressful situations.
• General operating knowledge of retail security camera equipment.
• Ability to work nights and weekends in accordance with retail business needs.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior Loss Prevention or security experience.

Responsibilities

• Greet all guests entering and exiting the store in a friendly manner.
• Patrol the store and stand at assigned locations wearing the DSW Loss Prevention uniform jacket to create a visible deterrent for customers and associates.
• Report suspicious external and internal activity to appropriate Loss Prevention staff.
• Assess operational, safety, and inventory-control procedures.
• Serve as a witness during apprehensions involving internal or external theft.
• Support store management in ensuring a safe work environment.
• Participate in training new-hire associate orientations to build awareness of Loss Prevention.
• Prepare complete reports about theft incidents, merchandise recoveries, and the safe work environment.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED