Part Time Brand Ambassador

Lucid Motors•Pasadena, TX

About The Position

As a part-time Brand Ambassador in a Lucid Studio, you create a welcoming, elevated experience for every guest and help introduce customers to electric mobility and the Lucid brand. Brand Ambassadors are often the first point of engagement for studio guests and support customer connections as well as daily studio operations. The role typically involves 20–25 hours per week, with flexible availability to work evenings, weekends, holidays, and extended holiday mall hours.

Requirements

Exceptional interpersonal and communication skills.
Passion for delivering outstanding customer experiences.
Experience in a customer-facing environment, such as retail, hospitality, or food service.
Patience, professionalism, and adaptability in a dynamic retail setting.
Interest in electric vehicles and enthusiasm for building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
At least 18 years of age.
High school diploma or GED.
Authorized to work in the United States; visa sponsorship is not available.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Valid driver's license with no suspensions within the past year. Drivers under 21 must have held a driver's license for at least three years and successfully complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.
Successful completion of a drug test and background check is a condition of employment for Lucid sales centers, where permitted by law.

Nice To Haves

Prior experience with a CRM tool such as Salesforce is highly preferred.

Responsibilities

Welcome guests, answer general inquiries, and schedule test drives.
Capture customer leads and interactions in Salesforce CRM.
Assess customer needs, including budget, preferences, and timing.
Recommend suitable vehicles and refer high-potential leads to Sales Specialists.
Direct guests to appropriate next steps in their customer journey.
Build knowledge of the Lucid brand, vehicles, and services.
Explain vehicle features, specifications, and pricing to encourage customer consideration.
Provide operational support, including order paperwork and clarifying order or vehicle status.
Support studio opening and closing checklists and other daily operations.
Keep test-drive and showcase vehicles clean, charged, and ready.
Assist with facility needs, including refreshments and maintenance requests.