Part Time Brand Ambassador

Lucid Motors • Mission Viejo, CA

2d

About The Position

Lucid is creating exceptional mobility experiences through innovation and award-winning electric vehicles. As a part-time Brand Ambassador in a Lucid Studio, you will create welcoming, elevated first impressions for guests, spark curiosity about Lucid, build meaningful connections, and introduce customers to electric mobility. Brand Ambassadors are often the first point of engagement for studio guests and contribute to the customer experience, brand connection, and daily studio operations. The role typically involves 20–25 hours per week and requires flexible availability, including evenings and weekends.

Requirements

• Exceptional interpersonal and communication skills.
• Passion for delivering outstanding customer experiences.
• Experience in a customer-facing environment such as retail, hospitality, or food service.
• Patience, professionalism, and adaptability in a dynamic retail setting.
• Interest in electric vehicles and enthusiasm for building the Lucid brand.
• Flexible availability, including extended holiday mall hours, holidays, and weekends.
• At least 18 years old.
• High school diploma or GED.
• Authorized to work in the United States; visa sponsorship is not available.
• Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
• Valid driver’s license with no suspensions within the past year.
• Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid training upon hire.
• Ability to obtain appropriate state DMV licensing, where applicable.
• Successful completion of a drug test and background check is a condition of employment where permitted by law.

Nice To Haves

• Prior experience with a CRM tool such as Salesforce.

Responsibilities

• Welcome guests, answer general inquiries, and schedule test drives.
• Capture customer leads and interactions in Salesforce CRM.
• Assess customer needs, including budget, preferences, and timing.
• Recommend suitable vehicles based on customer needs.
• Refer high-potential leads to Sales Specialists.
• Direct guests to the appropriate next step in their customer journey.
• Develop knowledge of Lucid’s brand, vehicles, and services.
• Explain vehicle features, specifications, and pricing to stimulate customer consideration.
• Provide operational support, including order paperwork and clarification of order and vehicle status.
• Support studio operations, including opening and closing checklists.
• Ensure test-drive and showcase vehicles are clean, charged, and ready.
• Assist with facility needs, including refreshments and maintenance requests.
• Support day-to-day studio operations as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Eligible employees may participate in the company equity program and/or a discretionary annual cash incentive program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED