Part Time Brand Ambassador

Lucid Motors•San Jose, CA

About The Position

As a part-time Brand Ambassador in a Lucid Studio, you will welcome guests, create an elevated first impression, build connections with customers, and introduce them to Lucid’s electric vehicles and brand. Brand Ambassadors are the first point of engagement for studio guests and help support the customer journey and daily studio operations. The role requires flexibility, including evenings, weekends, holidays, and extended holiday mall hours, and is expected to involve 20–25 hours per week.

Requirements

Exceptional interpersonal and communication skills.
Passion for delivering outstanding customer experiences.
Experience in a customer-facing environment, such as retail, hospitality, or food service.
Patience, professionalism, and adaptability in a dynamic retail setting.
Interest in electric vehicles and enthusiasm for building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
At least 18 years old.
High school diploma or GED.
Authorized to work in the United States; visa sponsorship is not available.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.

Nice To Haves

Prior experience with a CRM tool such as Salesforce is highly preferred.

Responsibilities

Welcome guests, answer general inquiries, and schedule test drives.
Capture high-quality customer leads and interactions in Salesforce CRM.
Assess customer needs, including budget, preferences, and timing.
Recommend suitable vehicles based on customer needs.
Refer high-potential leads to Sales Specialists.
Guide guests to the appropriate next step in their journey.
Build knowledge of the Lucid brand, vehicles, and services.
Explain vehicle features, specifications, and pricing to stimulate customer consideration.
Provide operational support, including order paperwork and clarifying order or vehicle status.
Support studio operations, including opening and closing checklists.
Ensure test-drive and showcase vehicles are clean, charged, and ready.
Assist with facility needs, such as refreshments and maintenance requests.
Support day-to-day studio operations as needed.