Part Time Brand Ambassador

Lucid Motors•Mission Viejo, CA

1d•Onsite

About The Position

Lucid is creating exceptional mobility experiences through innovation, with award-winning electric vehicles designed around performance, sustainability, design, and engineering. The Part-Time Brand Ambassador works in a Lucid Studio and serves as one of the first points of contact for visiting guests. The role focuses on creating welcoming first impressions, building meaningful connections, introducing customers to Lucid’s brand and electric mobility, and supporting daily studio operations. This part-time position requires flexible availability, including evenings, weekends, holidays, and extended holiday mall hours. Brand Ambassadors can expect to work 20–25 hours per week.

Requirements

Exceptional interpersonal and communication skills.
Passion for delivering outstanding customer experiences.
Experience in a customer-facing environment, such as retail, hospitality, or food service.
Patience, professionalism, and adaptability in a dynamic retail setting.
Interest in electric vehicles and enthusiasm for building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
Must be at least 18 years old.
High school diploma or GED required.
Authorized to work in the USA; visa sponsorship is not available.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have maintained a driver’s license for at least three years and successfully complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.
Where permitted by law, successful completion of a drug test and background check, including criminal records, is a condition of employment for Lucid sales centers.

Nice To Haves

Prior experience with a CRM tool such as Salesforce.

Responsibilities

Welcome guests, answer general inquiries, and schedule test drives.
Capture customer leads and interactions in Salesforce CRM.
Assess customer needs, including budget, preferences, and timing.
Recommend suitable vehicles based on customer needs.
Refer high-potential leads to Sales Specialists.
Direct guests to the appropriate next step in their customer journey.
Develop knowledge of the Lucid brand, vehicles, and services.
Explain vehicle features, specifications, and pricing.
Provide backend operational support, including order paperwork and clarifying order or vehicle status.
Support studio operations, including opening and closing checklists.
Ensure test-drive and showcase vehicles are clean, charged, and ready.
Assist with facility needs, including refreshments and maintenance requests.
Support day-to-day studio operations as needed.