Part Time Brand Ambassador

Lucid Motors•McLean, VA

13d

About The Position

Lucid is hiring a part-time Brand Ambassador to serve as the first point of engagement for guests visiting a Lucid Studio. The role helps deliver an elevated customer experience, build connections with the brand, and support daily studio operations. The position is expected to work 20–25 hours per week and requires flexibility to work evenings, weekends, holidays, and extended holiday mall hours. The Brand Ambassador welcomes guests, answers questions, schedules test drives, captures customer interactions in Salesforce, assesses customer needs, and recommends suitable vehicles. The role explains Lucid vehicles, features, specifications, services, and pricing; refers high-potential leads to Sales Specialists; and helps guests identify the next step in their journey. The position also provides order and vehicle-status support, assists with studio operations and facility needs, completes opening and closing checklists, and ensures test-drive and showcase vehicles are clean, charged, and ready. Candidates must be at least 18 years old, have a high school diploma or GED, be authorized to work in the United States, and hold a valid driver’s license. Additional driver and state licensing requirements may apply. Physical requirements include twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodation. Where permitted by law, successful completion of a drug test and background check is a condition of employment.

Requirements

Exceptional interpersonal and communication skills.
A passion for delivering outstanding customer experiences.
Experience in a customer-facing environment, such as retail, hospitality, or food service.
Patience, professionalism, and adaptability in a dynamic retail setting.
Interest in electric vehicles and enthusiasm for building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
At least 18 years old.
High school diploma or GED.
Authorized to work in the United States; visa sponsorship is not available.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid Training upon hire.
Ability to obtain appropriate state DMV licensing where applicable.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Successful completion of a drug test and background check where permitted by law.

Nice To Haves

Prior experience with a CRM tool such as Salesforce is highly preferred.

Responsibilities

Welcome guests, answer general inquiries, and schedule test drives.
Capture high-quality customer leads and interactions in Salesforce CRM.
Conduct customer needs assessments, including budget, preferences, and timing.
Recommend suitable vehicles based on customer needs.
Refer high-potential leads to Sales Specialists.
Ensure guests are directed to the appropriate next step in their journey.
Build knowledge of the Lucid brand, vehicles, and services.
Explain vehicle features, specifications, and pricing to stimulate customer consideration.
Provide operational support, including order paperwork and clarifying order or vehicle status.
Support studio operations, including opening and closing checklists.
Ensure test-drive and showcase vehicles are clean, charged, and ready.
Assist with facility needs, such as refreshments and maintenance requests.
Support day-to-day studio operations as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life coverage
Disability coverage
Paid time off
Paid holidays
Paid sick leave
401(k) retirement plan
Eligible employees may participate in Lucid’s equity program and/or a discretionary annual cash incentive program