DSW Asset Protect Brand Ambassador Part-Time

Designer Brands Inc. • San Jose, IL

6d • Onsite

About The Position

The Service Ambassador — Loss Prevention provides excellent customer service while protecting company assets through safety activities, inventory recovery, and deterrence of internal and external theft. The main objective is to serve as an active, visible deterrent to theft through friendly, superior customer service. The position requires strong written and verbal communication skills and the ability to work independently or as part of a team. Reports to the LP Supervisor and has no direct reports.

Requirements

• Strong verbal and written communication skills.
• Ability to communicate with all levels of staff and management.
• Ability to stand and walk the sales floor for the entire shift.
• Ability to make decisions in fast or stressful situations.
• General operating knowledge of retail security camera equipment.
• Ability to work nights and weekends as appropriate to retail business needs.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior Loss Prevention or Security experience is a plus.

Responsibilities

• Greet all guests entering and exiting the store in a friendly manner.
• Patrol the store and stand at assigned locations while wearing the DSW Loss Prevention uniform jacket to create a visible deterrent for customers and associates.
• Report suspicious external and internal activity to appropriate Loss Prevention staff.
• Complete assessments of operational, safety, and inventory-control procedures.
• Serve as a witness during apprehensions involving internal or external theft.
• Support store management in maintaining a safe work environment.
• Participate in training new-hire associates during orientations to build awareness of Loss Prevention.
• Prepare complete reports concerning theft incidents, merchandise recoveries, and safe-work-environment matters.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED