Automotive Service Advisor

Straub Automotive • Triadelphia, WV

15d • Onsite

About The Position

Straub Automotive is seeking a Service Advisor to join their growing team. This role serves as the primary point of contact between customers and technicians, advising customers on vehicle service and maintenance, managing appointments, documenting concerns, and resolving customer questions professionally. The ideal candidate will have a positive mindset, strong communication and computer skills, and a clean driving record. This position offers flexible scheduling, overtime opportunities, and a comprehensive benefits package.

Requirements

• Great communication skills.
• Organized.
• Problem-solver.
• Commonsense.
• Positive mindset.
• Driven.
• Mechanical understanding.
• Upbeat attitude!
• Strong comfort with using computer systems.
• Valid driver's license with a clean driving record.
• High school diploma or equivalent.
• Ability to work Saturdays.

Nice To Haves

• Direct experience as a Service Advisor.
• Background in retail.
• Background in the service industry.
• Enjoy creating exceptional customer experiences.

Responsibilities

• Serve as the point of contact between customers and technicians.
• Advise customers on vehicle service and maintenance to build trust.
• Manage appointments and document vehicle concerns.
• Resolve customer questions and concerns professionally.
• Maintain accurate service records.

Benefits

• Flexible schedule options.
• Overtime opportunities.
• Employee vehicle purchase program.
• Service and Parts discounts.
• Employee Appreciation Month.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED