Service Advisor | Automotive
About The Position
Performance Kings Honda is seeking a talented, customer-focused Service Advisor to join its team in Cincinnati. The role is for someone with automotive service experience who is motivated to deliver excellent customer service, contribute ideas, and grow within a supportive dealership environment. The dealership highlights its customer-satisfaction and business-excellence awards, strong customer loyalty and service-retention rankings, and state-of-the-art facility. Compensation is $55,000 to $75,000 annually, based on experience, with potential quarterly cash bonuses. Various work schedules are offered to support work-life balance. The position includes customer-facing service advising, coordinating repairs with technicians, and maintaining clear documentation and follow-up.
Requirements
- Proven experience as a Service Advisor.
- Outstanding communication and interpersonal skills.
- Strong organizational ability and attention to detail.
- A driven, positive attitude and a passion for delivering an exceptional customer experience.
- Valid driver’s license.
Nice To Haves
- Honda experience is a plus, but not required.
Responsibilities
- Greet customers and assess their service needs in a friendly, professional manner.
- Advise customers on recommended maintenance and repairs while ensuring transparency and trust.
- Coordinate repair orders and communicate with technicians to support timely service completion.
- Maintain detailed documentation and follow up to ensure customer satisfaction.
- Build long-term client relationships through honest communication and premium service.
Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match.
- Paid vacation and holidays.
- Employee discounts on vehicles, service, and parts.
- Ongoing training and development opportunities.
- Performance-based bonuses, including potential quarterly cash bonuses.
- Various work schedules to support work-life balance.
- Opportunities to progress within a growing dealership group.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
