Automotive Service Advisor
Kissimmee Chrysler Jeep Dodge Ram•Kissimmee, FL
About The Position
The Ed Napleton Automotive Group is hiring a Service Advisor at Napleton's Kissimmee CDJR. This role serves as a liaison between customers and technicians, presenting vehicle repair recommendations and supporting customers in the service lane. The Service Advisor helps ensure customers' vehicle maintenance needs are addressed and provides suggestions to keep their vehicles in top condition.
Requirements
- Exceptional customer service skills.
- Technology skills and ability to learn and use technology.
- Willingness to undergo a background check in accordance with local laws and regulations.
- Must be at least 18 years old to comply with the company driving policy.
Nice To Haves
- Previous Automotive Service Advisor experience is a plus but not required.
Responsibilities
- Work with customers to ensure all vehicle maintenance needs are met and addressed.
- Write repair orders with transparent cost and time estimates.
- Provide exceptional, timely communication and keep customers updated throughout the service process.
- Communicate frequently with technicians and the parts department to support timely completion of work.
- Maintain a positive attitude and strong work ethic with customers and coworkers.
- Use fixed operations technology.
Benefits
- Top compensation plans
- Medical, dental, and vision insurance
- 401(k)
- Paid vacation and sick time
- No-cost, no-debt college degree from Strayer University
- Paid training
- Discounts on products, services, and vehicles
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
